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Support CRYO XC™ / CRYO XC™ Plus

Operator Training

On-Site Operator Training is an integral part of service offered by CRYONiQ in select territories (US, UK, Slovakia, Czech Republic). The extent of training and other services may vary in other territories, but is usually available. The following is a breakdown of the operation procedure, safety guidelines and general advice on whole body cryotherapy.

Before Install & Training can take place, the owner/manager of the cryotherapy location will need to decide on the final number of new operators and to submit the names of the new operators that will be trained on Training day. This information must be submitted to the assigned CRYONiQ technician at least two weeks before Training Day on [email protected]

How does CRYO XC™/CRYO XC™ Plus Operator Training proceed?

The CRYONiQ technician will begin by assembling the delivered equipment which takes between 2 to 5 hours. This is followed by a 4 to 5 hour training session.  
If the Install was done on a day prior to Training day, Training usually begins in the morning hours.  Scheduling install and training for a specific time outside of the regular hours or work day may be possible in some cases, this option must be communicated before Install & Training.

On-site Training Duration

2 to 3 operators     4 hours
3+ operators        5 hours

Online Training Duration

2 – 3 operators         3 hours

Training Process

  1. Introduction
  2. Liquid Nitrogen & Storage Vessels
    a. Liquid Nitrogen Basics
    b. Handling Liquid Nitrogen
    c. Common issues with Liquid Nitrogen
  3. The Cryotherapy Equipment
    a. Operation
    b. Control Panel
    c. Troubleshooting Technical Issues
    d. Safety Measures
    e. Regular Maintenance
  4. Whole Body Cryotherapy
    a. The Basics
    b. The Experience
    c. Observed benefits
  5. Indications & Contraindications for Cryotherapy.
    a. In case of any adverse health conditions. Required approval from Doctor/GP.
    b. Waiver with Questionnaire about clients’ health
  6. The Session
    a. Protection of extremities & protective wear.
    b. Client’s behavior inside the cryo cabin during session.
    c. What is not allowed inside the cryo cabin.
  7. Marketing & Business Advice
    a. Observed benefits
    b. Maximizing efficiency & Scheduling
  8. Training Certificates for Operators
    a. Issued to future operators.
  9. Conditions of Operation
    a. Must be signed by the owner and/or manager of the cryotherapy location.
  10. Installation & Delivery protocol
    a. Must be signed by the purchasing client and/or person responsible for purchase and operation of the equipment.
  11.  Warranty Sheet
    a. Provides details of the limited Warranty and sets initiation and expiration date.

After Training is complete, CRYONiQ provides all necessary documentation for the Install, Training, Certification and Warranty.

Should the new operators have any questions, CRYONiQ technicians are readily available to provide support.

Should the Cryotherapy location require additional or refresher training, CRYONiQ technicians are available for training for 30 to 60 minutes at no additional cost throughout the Warranty period. Contact Us to arrange a training session.

If the cryotherapy location would like to train new operators after the Warranty period is over, please Contact Us.

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