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    After Purchasing Equipment

    In this section, you will learn about what happens after a business has bought a cryo chamber.
    What type of service and support do our customers receive?

    What level of service should I expect after purchasing a cryotherapy chamber?

    In order to complete the package of services, we believe buying a cryotherapy chamber should include delivery options, installation, training and reliable tech support alongside the cryotherapy equipment.

    Read through the following passages and pages to get a better understanding of why these services are important and how CRYONIQ approaches after-sale service.

    For Businesses

    Which services are important when purchasing a cryotherapy for business or a startup and why?

    On-site Installation of the equipment by a CRYONiQ technician has shown to ensure smoother daily operation and builds a closer relationship between the customer and supplier.
    Operator Training is also one of our core services, and when trained by a CRYONiQ tech, operators feel much more confident and competent in running a cryotherapy chamber.
    Maintenance is part of our training protocol which includes tips on how to ensure the unit stays in perfect condition, but also tips on how to get the most out of the available liquid nitrogen.
    We are convinced that when you buy a cryotherapy chamber, the core services such as on-site installation and training should be part of the package. In some rare cases, these services may not be included, but we are always available for a remote online session.
    Our Technical Support team is available to assist you 24/7. Reach out to our techs by sending us a Message, by sending an email or give us a call now.
    Our general Warranty conditions include 24 Months on parts for all products, but in some regions we may offer extended Warranty terms or the Service Warranty that ensures complete on-site support throughout the warranty period.
    In case you're you're looking for Marketing tips, we've put together some basic guidelines on what has been proven to work and which offers you should avoid.

    For Home & Private

    What level of service should I get when purchasing a cryotherapy chamber for use at home?

    If you're looking to install a cryo machine at home, be sure to go for the complete package that includes not only the cryo chamber, but also all of the necessary accessories and services. In many cases, these may not be included.
    CRYONiQ offers Delivery to any desired location.
    Core services include Installation & Training which always make the whole setup much easier. Regular Maintenance can ensure a longer lifetime of the equipment, but also improve the economy of the unit in the long-term. That's why we make it a part of our Operator Training.
    Our Technical Support team is available to assist you 24/7. Reach out to our techs by sending us a Message, by sending an email or give us a call now.
    Our General Warranty conditions include 24 Months on parts for all products, but in some regions we may offer extended Warranty terms or the Service Warranty that ensures complete on-site support throughout the warranty period.